Our office hours are 9:00 am – 7:00 pm CST Monday through Friday (closed 2:30 pm – 3:30 pm). Saturday and Sunday 10:00 am – 3:00 pm CST (closed 12 noon – 1 pm).
Rice Graduate Apartments
1515 Bissonnet St.
Houston, TX 77005
Emergency Contact Information
- Medical/Police/Fire – Rice University Police patrols all of our buildings and usually respond faster than Houston Police. Contact them at (713) 348-6000 or call 911. For medical emergencies, you can contact Rice EMT at (713) 348-6000 or you can call 911. For fire or smoke you must evacuate the building immediately and call 911, and after that please notify RUPD at (713) 348-6000.
- Maintenance – For maintenance emergencies (water leak, air conditioning problem, electricity problems, etc.) after our office has closed for the evening, please contact your RA with the number listed below and they will contact maintenance personnel. During office hours for an emergency call the office listed above.
- Other Issues – RAs are available and on-call after hours to respond to emergencies such as lock-outs or late night move-ins. To contact the RA, please use the phone number for your building: (281) 795-5531
Please note that a $30 service charge will apply to all lockout requests after the office has closed for the day. In addition, this service should not be used for non-emergency concerns, such as picking up packages after the office is closed. Our RA’s will gladly assist you with other concerns during normal office hours.