Our office hours are 9:00 am – 5:00 pm CST Monday through Friday. Saturday and Sunday CLOSED.
Rice Village Apartments
2410 Shakespeare St.
Houston, TX 77030
Emergency Contact Information
- Medical/Police/Fire – The Rice University Police Department (RUPD) patrols all buildings. Contact them at (713) 348-6000 or call 911. For medical emergencies, contact Rice EMT at (713) 348-6000 or can call 911. In case of fire or smoke, you must evacuate the building immediately, call 911 and then notify RUPD at (713) 348-6000.
- Maintenance – For maintenance emergencies (water leak, air conditioning problem, gas leak, electricity problems, etc.) after office hours, please contact the RVA RA using the number listed below. For emergencies during office hours, call (713) 348-4050.
- Other Issues – RAs are available and on-call after hours to respond to emergencies such as lock-outs or late night move-ins. To contact the RA, please use the phone number for your building: (713) 376-1989
Please note a $20 service charge will apply to all lockout requests after the office has closed for the day. In addition, this service should not be used for non-emergency concerns, such as picking up packages after the office is closed. Our RA’s will gladly assist you with other concerns during normal office hours.